Keeping you moving

We’re here to keep you moving

Whatever your property needs, you are our top priority. Having worked through both challenging and buoyant market places, we have an excellent understanding of the property industry and more importantly, what it takes to succeed in today’s ever-changing market.

Despite these strange times, it’s our role to keep you moving. Whether that’s giving you more information on our properties for sale, or discussing the saleability of your home and how we would look to market your property when the times right. The current situation won’t last forever, which is why we are still working hard to support you so you can make the most of the market when it returns.

We’ve been supporting movers for many years and have the ‘know-how’ to resolve issues when they arise. We’ll continue to do so through these changing times, working tirelessly to deliver the best results for each and every customer. We would love to hear from you via email while our branches are temporarily closed, or check out our FAQ section below.

Stay safe.

Seller FAQs

  • We are open for business and are only an email or phone call away. For the health and wellbeing of our customers, colleagues and communities we will no longer operate a branch-based service but our teams are still ready to help you, whatever you need at this time.

  • This is one of the things that will not change significantly. We will make sure that your property appears on all of the property portals, Rightmove, Zoopla, and Prime Location. Your property will also appear on our Websites. Remember that 90% of people start their house search online and with more people at home this may well increase. We are still in contact by text, phone and email with our buyers and we still have new buyers registering with us. Whatever your requirements we will still tailor a marketing plan for you and your home.

  • We are still having daily conversations with buyers and we will complete remote viewings with customers and virtual tours where applicable. We will always ensure that your property is presented in the best possible way and give you feedback. We will be flexible to our customer's needs at this time.

  • We will progress your sale to exchange of contracts in the same way that we normally would. Our Countrywide Conveyancing Team are working as normal and you can still speak to your Lawyer or Legal Advisor and us. As conditions change we may need to adapt your Completion date to ensure that we are complying with current government guidance on Social Distancing.

  • We are experts at progressing sales and managing chains and we will still proceed with your sale, liaising with all the key parties. These are uncertain times and we will support all customers and keep you updated. In the unfortunate event that your sale does fall through, we will work with you on a plan for your property and your circumstances.

  • At present we are still seeing customers registering to buy houses with us and requesting viewings. With 90% of buyers house search starting online we would recommend keeping a digital presence during this period. We will of course work with you on a personal plan for your property.